The operator of this site (referred to on each page in the URL): Bandwidth Technology Corporation or BTC (collectively “COMPANY,” “us” or “we” as appropriate) are committed to safeguarding the privacy of visitors to our web sites and all pages operated by COMPANY accessed directly or indirectly by links contained within the site (collectively, the “Site”). This privacy statement explains data collection and use practices of the Site and in connection with services accessed through the Site (the “Service(s)”).
2. What Information We May Collect and How We May Use Information Collected
If you visit the Site to browse, we may collect and store anonymous site-visitation data, such as the domain name and host from which you accessed the Internet, the IP address of your computer, your browser software and operating system, the date and time you accessed the Site and the Internet address of any web site from which you are linked directly to our site or to which you link after visiting the Site. We may use this information for website management, research and marketing functions, such as measuring the number of visitors to sections of our Site, to determine from where our visitors linked and to where our visitors link from the Site and to help us make our Site more useful. For example, we may organize and analyze IP addresses so that we can provide more efficient service, enhance security, monitor appropriate usage and produce traffic volume statistics. We may aggregate this information or correlate information obtained through separate transactions.
Personally Identifiable Information
If you communicate with us, we may collect and store the Personally Identifiable Information you provide, including if applicable, your user ID and password, which we may elect to provide for you. If you communicate with us to engage in a transaction such as receiving information about Company products and services, ordering e-mail newsletters, signing up for an event or training, or when purchasing, downloading and/or registering Company products, then we also may collect and store information about the transaction. If you send us communications, we may collect such communications in a file specific to you.
We may aggregate your Personally Identifiable Information or otherwise make it anonymous. We may merge anonymous site-visitation data or demographic information with Personally Identifiable Information, and we may use this merged information to provide more relevant content. In some limited-entry sections of the Site, with your approval, we will combine site-visitation data with your Personally Identifiable Information in order to provide you with personalized content.
When we communicate with you regarding a Product or Service you request, we may use Personally Identifiable Information to communicate with you via mail, email, phone or in any other way enabled by information you provide. We may also use your Personally Identifiable Information to provide you with information about the product or service that you are using, including critical updates and notifications. Additionally, with your permission, we may send you information about other Company products and services, and/or share information with Company partners so they may send you information about their products and services.
When you sign up for a newsletter or agree to receive promotional e-mail, we may use customized links or similar technologies to track e-mail links that you click. We may associate that information with your Personally Identifiable Information in order to provide you more focused e-mail communications or purchase information.
The Site may contain electronic images known as Web beacons – sometimes called single-pixel gifs – that allow us to count users who have visited certain web pages and to deliver co-branded services. COMPANY may include Web beacons in promotional e-mail messages or newsletters in order to determine whether messages have been opened and acted upon. Some of these Web beacons may be placed by third party service providers to help determine the effectiveness of our advertising campaigns or email communications. Web beacons may be used by these service providers to place a persistent cookie on your computer. Doing this allows the service provider to recognize your computer each time you visit certain pages or emails and compile anonymous information in relation to those page views. COMPANY prohibits Web beacons from being used to collect or access your Personally Identifiable Information.
3. Your Choice To Opt Out
If you do not want to provide us with certain Personally Identifiable Information, you may opt out by not using the Service that provides us with such Personally Identifiable Information. For example, if you do not want us to retain your name, then you may choose not to become a registered user, not to send us a communication, or not to purchase products through the Site. You will not be entitled to the benefits of registration or a response to the communication, but you are still free to browse the Site.
Users who no longer wish to receive our notices or promotional materials may opt-out of receiving these communications by following the unsubscribe instructions (if any) included in the communication, replying to the communication with a request to unsubscribe, or sending a letter via post to:
Bandwidth Technology Corp., Marketing Dept, 450 Lexington Ave #2147, New York, NY 10163.
Please be aware that this privacy statement and any choices you make on the Site will not necessarily apply to Personally Identifiable Information you may have provided to Company in the context of other, separately operated Company products or services.
The COMPANY may send out periodic e-mails informing you of technical service or security issues related to a product or service you requested, or confirming you requested a product or service. In some services offered by The Site, contact with the customer is an intrinsic part of the service. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service(s) you have chosen or the products you have purchased.
4. Use of Sensitive Information
Company does not collect and does not wish to receive any sensitive information about you, including information about your racial or ethnic origins, political or religious beliefs, your social security number, genetic makeup, health or sex life. Please do not provide any sensitive information through the Site.
Protection of Children’s Personally Identifiable Information
5. Onward Transfer of Information
Company occasionally hires other companies to provide limited services on our behalf, such as Web site hosting, packaging, answering customer questions about products and services, and sending information about our products, special offers, and other services. We will only provide those companies the Personally Identifiable Information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose.
Personally Identifiable Information collected on the Site may be stored and processed in the United States or any other country in which Company or its affiliates, subsidiaries or agents maintain facilities, and by using the Site, you consent to any transfer of information outside of your country for storage and/or processing.
If COMPANY or any of its lines of business is sold, pledged or disposed of as a going concern whether by merger, sale of assets, bankruptcy or otherwise, then the user database of COMPANY could be sold as part of that transaction and all Personally Identifiable Information may be accessed by such successor or purchaser.
Company is committed to protecting the security of your Personally Identifiable Information. We use a variety of security technologies and procedures to help protect your Personally Identifiable Information from unauthorized access, use, or disclosure. For example, we store the Personally Identifiable Information you provide on computer servers that have limited access and are located in controlled facilities. Additionally, when we transmit a credit card number or similar financial information over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
7. Accessing, Correcting, Updating and Deleting Your Personally Identifiable Information
Upon your request, we will use reasonable efforts to remove your Personally Identifiable Information from our active databases and correct any errors you identify in such information. If Personally Identifiable Information is removed, you will lose access to the parts of the Site for which you must provide such Personally Identifiable Information to gain access. After removal, we will only retain copies of such information as are necessary for us to comply with governmental orders, resolve disputes, troubleshoot problems, enforce any agreement you have entered into through our Site and as otherwise reasonably necessary. Any Personally Identifiable Information provided as a part of a transaction on the Site represents a record of that business transaction that cannot be altered after the transaction is complete.
If you have submitted Personally Identifiable Information to COMPANY through the Site, or if someone else has submitted your Personally Identifiable Information through the Site, you can access, correct, or update your Personally Identifiable Information by sending a letter to:
Bandwidth Technology Corporation
COMPANY will use reasonable efforts to supply you with access to the information you request and to correct any factual inaccuracies in this information. We may require proof of the identity and/or authority of the person making a request to access or change Personally Identifiable Information.
8. Dispute Resolution
Bandwidth Technology Corporation